Deanna Glaze

Employment

UX Lead
Amazon Handmade, Seattle, WA (05/17 - present)

Senior UX Manager
Audible (an Amazon company), Boston, MA (04/15 - 05/17)

  • Lead design and integration of the Audible experience onto Amazon Fire devices
  • Collaborate with Amazon partners on device integration
  • Manage team of 3 product designers

Senior Product Designer
Blackboard, Boston, MA (08/14 - 04/15)

  • Led experience design initiatives for LMS software
  • Organized research initiatives
  • Led cross-functional team towards design implementation

Senior User Experience Designer
Connective DX, Boston, MA (01/13 - 08/14)

  • Experience Design lead for a variety of B2C and B2B clients
  • Led project research efforts (wrote research plans, facilitated discovery workshops)
  • Worked closely with client and project team to define project strategy
  • Managed junior user experience designers

Product Designer

Microsoft/Skype, Cambridge, MA (01/11 - 01/13)

  • Led the experience design of GroupChat integration into Lync client application
  • Drove consistent conversation experience across all Lync touchpoints
  • Collaborated with research team, co-facilitated focus groups and assisted in testing scripts
  • Collaborated with cross-product teams on future of collaboration initiative, conducting ethnographic research
  • Mentored junior product designers

Senior User Experience Designer
Amazon.com, Seattle WA (06/10-01/11)

  • Created the user experience vision and visual language for kindle.amazon.com.
  • Led group of seven engineers in UI design implementation.
  • Collaborated across the org to establish a consistent brand experience for kindle.amazon.com.

Interactive Art Director/UX Designer, Contractor
Microsoft, Unified Communications, Cambridge, MA (09/09 - 06/10)

  • Led the redesign of a server application, transitioning from desktop to a web application. 
  • Managed a development and test team in the design implementation, traveling to China to work onsite.
  • Established strong relationships between Development and Design by including developers early in the process and fostering cross-group collaboration.

User Experience/Art Director Consultant
MonkeyShine Media (09/98 - 06/10)

  • Consulted with clients on social media strategy.
  • Advised on content strategy (wrote and edited copy).
  • Provided creative direction for in-house designers and vendors.
  • Created research plans and coordinated user testing
  • Built clickable HTML prototypes for testing.
  • Primarily worked with startups (Pawspot) and healthcare (Sermo) clients.

Art Director
BigBad, Inc. Interactive Agency, Boston, MA (02/08 - 03/09)

  • Led interactive projects and worked directly with clients. 
  • Facilitated brand workshops, research, and defined creative strategy. 
  • Established strong, collaborative relationships with clients, which helped define successful outcomes.
  • Directed other designers, worked collaboratively with a team of information architects, strategists, and developers.

Senior Visual Designer
Molecular/Isobar, Watertown, MA (03/07 - 03/08)

  • Visual design lead on complex interactive projects. 
  • Wrote creative briefs, facilitated brand workshops, and mentored junior designers.  
  • Challenged design process and drove a new process that better aligned teams and brought clients in as a collaborators.

Interactive Designer
Nashville Public Television, Nashville, TN (06/04 - 03/06)

  • Interaction design and art director of award-winning documentary companion sites.
  • Front-end development
  • Design of lower-third graphics

Interactive Designer
Bottlecap Studios Interactive Agency, Boston, MA (12/00 - 06/02)

  • Visual design of websites
  • Copywriting and editing of content

Education

Graphic Design
Cornish College for the Art

Creative Writing & Literature
Harvard University Extension School

Memberships & Awards

AIGA
Member, former VP of Communications

IXDA, Boston
Member

Regional Emmy 2005
Nominated for: The Ryman - Mother Church of Country Music

 

 

Proficiencies:

  • Experience Design and Strategy
  • Product Design
  • Design Management
  • Content Strategy
  • Cross-platform Design
  • Creative Direction
  • Process Management
  • Interaction Design
  • Information Architecture
  • User Research (qualitative and quantitative/analytics)
  • Usability/User Testing